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Your complete satisfaction is our top priority at Custom Seat Covers. If for some reason you are not satisfied with your purchase, please call us at (800) 386-0141 to inform us of your problem. You may also click here to fill out an email request for assistance. We will address your concerns on the next available business day.

We want you to have a quality product that suits your needs. Within 30 days of receipt of your order, you may exchange your non-custom or non-special order product for another, provided that your product is still in first quality condition. Your replacement will be shipped after we receive and inspect your returned product. If you need your replacement immediately, you may consider placing a new order. A Return Goods Authorization Number will be issued so that you may return your product.

Please take extra care when trying your Seat Cover on for the first time! Should you need to return the seat cover, it MUST be in its original, new condition.The cover must be clean and free of debris (including pet hair). Soiled, wet, mildewed, torn or otherwise mishandled covers cannot be accepted for exchange or credit.


Custom Seat Covers cannot accept any packages freight collect or COD. All packages must be shipped prepaid. Returns must be inspected before final decisions are made on credits.

All credit card purchases that qualify for a refund will be credited to the same credit card account that was charged in the original purchase. Please allow 2-3 weeks for processing.